Komunikační hub



Datasys UMS

Communication hub

Workflow

WHAT IS THE DATASYS UMS COMMUNICATION HUB?

MOBILCHANGE, BRIDGES THE GAP BETWEEN INTERNAL IT SYSTEMS AND EXTERNAL COMMUNICATION SERVICES, ALLOWING FOR THE SEAMLESS AND SECURE EXCHANGE OF MESSAGES AND ENHANCED FUNCTIONALITY

Co umí?

FEATURES

  • Acts as a conduit, sending and receiving messages between IT systems and mobile clients via SMS, DataSMS, Viber, Messenger, etc.
  • Automatically selects the most effective communication service and verifies the delivery of messages, substituting paths when necessary
  • Allows for the implementation and execution of competitions via SMS or data messaging
  • Provides users with remote access to applications or device management (i.e. incoming SMS runs a script that checks water boiler status)
  • Automates communication between devices, supporting both data and SMS messages
  • Collects real-time information from sensors, automatically issuing a warning message when the need arises (e.g. gas leakage, flood, fire, intrusion, elevator jam, etc.)
  • Provides an interface for internet banking (i.e. made with banks, insurance companies, etc. in mind)
  • Allows for bulk communication

HOW IT WORKS

The rules for this particular operation are evaluated (i.e. where and how it should be sent). System automatically adjusts means of delivery if the message isn’t delivered within the allotted time.
Jak to funguje
Application or user issues a message that is sent to the server. Message is sent in the most appropriate way and delivery is verified with sender.

RELIABLE COMMUNICATION IS VITAL TO SUCCESS

MOBILCHANGE IS:

Easy to Use

The DATASYS UMS has an accessible, intuitive interface, which makes issuing messages a seamless and simplified process, where all connected systems and platforms are unified and transparent and the execution takes place in a natural environment, offering new possibilities.

Automated

Messages and campaigns are executed automatically, based on clearly-specified criteria, with the UMS actively finding the most efficient means of delivering your messages, trying different services when one doesn’t work, and providing detailed reporting throughout the process.

Cost-effective

With affordable, fully-supported integration and the ability to automatically choose not only the most reliable, but also the most cost-efficient means of message delivery the UMS goes a long way to saving you money, time, and resources.

 

Help Desk

Need help or assistance?

We’re always here to help!

+420 225 308 250

SELECTED REFERENCES

  • In order to meet its goals, Allianz needed to build a reliable messaging channel that could easily integrate with its various systems, including a database, email, helpdesk, and more. MobilChange (DS UMS) met those needs and is currently used throughout the company, including to send relevant news to clients and field workers, to issue reports and tickets from an internal helpdesk to relevant employees, and to provide information about internal system errors to the IT department.

  • Access to information at anytime, from anywhere, is vital for any business, but especially for banks. With that in mind, Komercni Banka approached DATASYS with the need for a reliable, scalable, and future-proof channel for disseminating information in the form of short text messages. MobilChange delivered that, providing a seamless, dynamic means of issuing text messages to their customers that will adapt to future system changes and/or upgrades.

Reference

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